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Shipping & Delivery Policy

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Delivery Time Period

The estimated time of delivery is mentioned on every product page. It may differ from one item to another. Please read below for an explanation of delivery estimates: 

  • Mentioned as 7-14 working days delivery time: These products will also be mentioned as "In Stock". For all areas serviced by reputed couriers the delivery time will be 7-14 business days for Domestic as well as International buyers. For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location. Working days exclude public holidays and Sundays. However, in case of customizations viz. stitching, size alteration or any other modifications, the productwill take 3-7 days more.
  • Mentioned as Imported: We procure and ship the items within the time specified on the item details page. These items have to be imported from outside India. These items are mentioned sometimes as "Imported" on the item details page and can take 10 or more days to reach you. You can always rest assured that you will receive your order within the time specified.
  • For Out of Stock items: Sold out will be mentioned.

With every confirmed order, you will receive an email containing the details of the order placed by you. Once we ship the item(s), you will receive another email containing the shipping details.

Process of Delivery

We process all deliveries through reputed couriers like Professional Courier, UPS, FedEx, Aramex, Blue Dart, DTDC, DHL and more. If there is no courier service available in your area, we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners.

Charges

There will be no extra taxes for Dress Materials or any unstitched product example Raw Saree material, However, In case of any stitching requested by customer on Dress material, Lehenga Choli, Saree or other products 5% Sales Tax will be levied on total cost of product including stitching, Any Ready to wear product will cost you 5% Sales Tax as per IT Department of India on Ready-made Garments/Products which we have to pay to IT Dept. of INDIA. Shipping Charges will be applicable for Delivery Outside India.

SHIPPING CHARGES COMPLETELY FREE ALL OVER INDIA except some States in North East of India (depending upon leading Courier Suppliers Delivery options in those Places)

Illustration for Dress Material at Check out

Price of Product: 1000 INR

Shipping Charges: Free (DOMESTIC)

FINAL PRICE WILL BE 1000 INR

Illustration for Dress Material with Stitching at Check out

Price of Product: 1000 INR

Stitching Charges: 600 INR

Sales tax will be calculated @ 1600 INR @ 5% = 80 INR

Shipping Charges: 000 INR (DOMESTIC)

FINAL PRICE WILL BE 1680 INR

Delivery of Products under unforeseen circumstances

Indosuits.com shall not be liable for any delay / non-delivery of purchased goods in the event of flood, fire, wars, acts of natural calamity or any cause that is beyond the control of Indosuits.com.

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. 

We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your card Account.

In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or shipping address) any extra cost towards re-delivery shall be claimed from the User placing the order.

Customs/Duties/Taxes/Octroi charges etc.

When ordering goods from Indosuits.com for delivering products Nationally or Overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by buyer; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information.

Additionally, please note that when ordering from Indosuits.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities. In case you do not pay Import Duties & Taxes levied by your respective country, your product will be seized by your country, as per their laws & rules. No refund will be initiated in these cases.

We provide Cash on Delivery facility to our buyers for goods under 2000 inr only a additional shipping cost of 150 INR per product/item.

Updated as on: November Ist 2014 (01/11/2014)

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